Company Culture

Company Culture

We love what we do at the National Group. The passion we have for our work enables us to take ownership of our clients' projects. You should expect a lot from us. We're committed to providing the highest-quality products possible.

There is no greater satisfaction than delivering a finished product that helps a client reach their goals and objectives. To learn more about our approach to customer service, follow the provided links for more information.

Leo Farrell, Owner the National Group

Mission Statement

At the National Group our primary objective is to make you happy. We earn our customer's trust by providing exceptional value with every purchase. We'll hustle to finish your order quickly, we'll carefully inspect your project more than once to insure its highest quality, and we'll take the initiative to offer suggestions that could possibly save you money.

We value creativity, but we emphasize innovation. We encourage our co-workers to be speedy, but not at the expense of quality. We actually search for customer service representatives who have positive attitudes, a concern for others, and a high level of detail orientation.

Our co-workers are the cornerstone of our success. We treat everyone on our team with dignity and respect, and always put our co-workers first. We feel lucky to have a well trained, enthusiastic, and caring bunch of graphic arts professionals to help make your job easier and more successful.

Guiding Principles

Since our beginning in 1972, we've been proud of our strong roots in Greater Lafayette. We pride ourselves on being a complete source for all of your business communications needs and have always been on the leading edge of technology. We understand that an investment in technology can actually save money by improving efficiencies.

We will continue to evolve as a diversely skilled, fast-moving team of professionals ready to learn from each other and meet whatever challenges our clients may face. We launched this cutting-edge Web site to make it easier for our clients to request estimates, place orders, check proofs, or transfer files online. We hope you find it as helpful as we do.


The National Group
627 South Earl Ave. • Lafayette, IN 47904
Phone: (765) 447-6868 • Toll-Free: (800) 953-0044 • Fax: (765) 448-9603
E-mail: tnginfo@thenational-group.com